Refund Policy

This Refund Policy explains when and how refunds are handled for orders placed via Bank Transfer or Bitcoin (BTC) on Activists Edibles & Vapes. Please read it carefully before placing an order.

Due to the nature of cannabis‑related products and international shipping, most orders are final. However, we may grant refunds or partial refunds under specific circumstances, as outlined below.

Order Cancellation

Once an order is confirmed, it moves quickly into processing. Because of this:

• We generally do not allow cancellations after payment has been received and verified.
• If your order has not yet been processed, you may request cancellation by contacting support as soon as possible.
• If cancellation is approved before processing begins, a full refund will be issued using the same method as your original payment.

Important: Orders that have already been processed or dispatched cannot be cancelled and are not eligible for a standard cancellation refund.

Refunds via Bank Transfer

When a refund is possible and you paid by Bank Transfer:

• You must provide your original bank details and order number.
• We will initiate a refund to the same bank account used for the original payment.
• Processing times depend on your bank and may take several business days.
• Risks such as rejected transfers or incorrect details remain your responsibility.

We do not refund any intermediary or currency‑conversion fees charged by banks or third parties.

Refunds via Bitcoin (BTC)

Bitcoin transactions are fundamentally irreversible on the blockchain. However:

• We may issue a refund by sending BTC to an address you provide if a refund is approved.
• This is a separate transaction handled manually by us, not a “reversal” of the original payment.
• You must supply a valid, secure BTC address; we cannot recover funds sent to an incorrect address.

Important: Due to BTC’s volatility and the irreversible nature of blockchain transactions, refunds by Bitcoin are always at our discretion and may be partial or in an alternative form (e.g., store credit) depending on the situation.

Returns & Defective Products

In general:

• Orders placed for cannabis‑infused edibles and vapes are usually final, and returns are not accepted.
• We may make exceptions if a product is clearly defective, damaged, or spoiled on arrival.

If you believe your product is defective:

• Contact support within 7 days of delivery (where applicable) with your order number and clear photos of the issue.
• We may request the product to be returned or may issue a partial or full refund if we confirm a defect.
• Returns (if allowed) must be in original, unopened, or clearly defective condition and in the original packaging, if possible.

We do not refund or replace products simply because they were ordered in error, tasted differently than expected, or were used incorrectly.

International Shipping & Customs

For international orders:

• We are not responsible for package seizure, delay, or fines imposed by customs or border authorities.
• We do not issue refunds for orders intercepted or delayed by customs, nor for packages that are legally prohibited in your country or region.
• Shipping‑related issues (e.g., damaged packaging or incorrect address due to customer input) may not always qualify for a refund and may be handled case‑by‑case.

You are responsible for: confirming that cannabis or cannabis‑related products are legal to receive and possess in your destination country, and paying any applicable import duties or taxes.

Conditions That Do Not Qualify

We typically will not issue a refund for:

• Change of mind or buyer’s remorse.
• Typical potency or tasting differences that are inherent to cannabis products.
• Orders that were cancelled by us due to failed payment or incomplete information.
• International orders seized or delayed by customs.
• Orders reported “delivered” by the carrier where tracking shows no issue.

How to Request a Refund

If you believe your order is eligible for a refund:

• Contact our support team via the contact options on the Contact Us page.
• Include your order number, a clear description of the issue, and any photos or proof (e.g., damaged product, shipping tracking)
• Our team will review your case and respond within a reasonable time.

If a refund is approved, it will be processed using your original payment method, unless otherwise agreed.

Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with the “Last Updated” date at the bottom.

Continued use of our website after changes are published means you accept the updated policy.

Contact Us

If you have questions about this Refund Policy or a specific order, please reach out via our Support channels. This policy was last updated on March 26, 2026.