Privacy Policy

We value your security and privacy. This Privacy Policy explains the types of information we may collect when you visit this website, place an order, or contact our support team, and how we use, store, and disclose that information.

By accessing or using this website and placing an order, you agree to the use of your personal data as described in this Privacy Policy. If you do not agree, please do not use our services.

What Information We Collect

When you use our website or services, we may collect:

• Contact and account information: Name, email address, phone number, order details, and payment reference (e.g., order number).
• Shipping information: Delivery address and any other details needed to process and ship your order.
• Technical information: IP address, browser type, device information, and pages visited on our site (collected via cookies or analytics tools).
• Communication records: Content of emails or messages you send to our support team.

How We Use Your Information

The information we collect may be used to:

• Process and confirm your orders and payments.
• Ship products and provide tracking information where available.
• Respond to customer inquiries, support requests, and order‑related issues.
• Improve and personalize our website content and user experience.
• Detect, prevent, or investigate potentially fraudulent, abusive, or unlawful activity.
• Comply with legal obligations and enforce our Terms & Conditions.

Data Sharing & Disclosure

We may share your information only in the following ways:

• Service Providers: Third‑party partners who help us process payments, ship packages, or host our website. These partners are contractually obligated to protect your data and use it only for the specified purpose.
• Legal Requirements: If required by law, regulation, court order, or government request, we may disclose your information to the relevant authorities.
• Safety & Security: We may disclose information if we believe it is necessary to protect our rights, prevent fraud, or protect the safety of users or the public.

We do not sell your personal data to third parties for advertising or marketing without your explicit consent.

Data Retention & Security

We retain your personal data only for as long as necessary to:

• Process and complete your orders.
• Resolve customer support issues.
• Comply with applicable legal or regulatory requirements.

We implement technical and organizational measures to protect your information, including secure storage, encryption where appropriate, and access restrictions. However, no data transmission over the internet or method of electronic storage is 100% secure, and you acknowledge this risk.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to:

• Remember your preferences and session settings.
• Understand how you use the site so we can improve it.
• Provide relevant content or manage basic analytics.

You can control or block cookies through your browser settings. However, disabling cookies may limit some functionality on the site.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to, or a copy of, the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, where applicable and lawful.
• Restrict or object to certain types of data processing.

To exercise any of these rights, please contact us via the support channels provided on our Contact page. We may verify your identity before responding to requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the “Last Updated” date at the bottom.

Continued use of our website after changes are posted means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, you may contact us using the support options on our Contact page.

This Privacy Policy was last updated on March 26, 2026.